I filed a claim a month ago and haven’t received any follow-up. What should I do?

As your insurance broker, we’re here to support you during the claims process. To help us follow up on your behalf, please submit a request through your YouSet account. In your request, include your claim number, the name of your claims adjuster, and their contact information. A member of our team will then reach out to the insurance company to get an update on your claim and follow up with you.


    1. Sign in to your YouSet account
    2. Under your insurance policy, select « Modify Policy »
    3. Select « Need help? »
    4. Follow the steps that appear on the screen
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